John Baron MP officially opens Barclays’ new banking service

MP congratulates Barclays on its community project

Today John Baron MP officially opened the Barclays Community site in Billericay which provides an in-person service in order to help customers who may not wish to, or cannot, engage with telephone and online banking methods. Local colleagues will be on hand on Mondays and Wednesdays 9.00am - 5.00pm offering face to face financial support and education for customers, without the need to travel.

John Baron MP said:

“I am delighted that Barclays has responded and recognised the need to provide an in-person service in Billericay in order to help customers who may not wish to, or cannot, engage with telephone and online banking methods. This will particularly help the vulnerable in our community.”

“I encourage residents to use this service based at the Chantry Centre on Mondays and Wednesdays to ensure its ongoing future viability – it will continue if demand is sufficient. Once again, I thank Barclays for showing such a great community spirit.”

Stuart Pugh, Barclays Customer Care Leader said:

“We’re delighted to launch the replace banking service here in Billericay.  This represents our commitment to customers and the local community who wish to continue to have an in-person banking presence by offering the ability to visit Barclays on their local high street, albeit in a different environment.”

Notes to Editors

Please see press release of 19th August – ‘John Baron MP welcomes news that Barclays Face-to-Face service will run two days a week’ John Baron MP welcomes news that Barclays face-to-face service will run two days a week | John Baron

 Customers visiting the centre will be able to access a wide range of services including financial reviews, balance requests, open new accounts and have support with digital banking.  As the Chantry Centre is a cashless site, everyday banking transactions will need to be completed at the local Post Office.