MP congratulates Barclays on recognising need to provide in person service once branch closes
John Baron MP has today welcomed the news that Barclays bank will offer a two day per week face-to-face service on Mondays and Wednesdays (9am to 5pm) at the Chantry Centre, Chantry Way, Billericay commencing on 31st August. This service offer follows representations John made to Barclays earlier in the year when it announced the intention to close the Billericay branch on 24th August.
John said:
“I am pleased that Barclays has recognised the need to provide an in-person service in Billericay and for understanding that customers may not wish to, or cannot, engage with telephone and online banking methods. I encourage customers to use this service based at the Chantry Centre on Mondays and Wednesdays to ensure its ongoing future viability.”
Stuart Pugh, Barclays Customer Care Leader said:
“We’re delighted we will be able to operate from the Chantry Centre from 31st August and they have made us feel very welcome. Customers will still have access to general advice and help with basic banking, such as transfers between accounts, change of address, opening of savings and ISA accounts, setting up mobile banking and amending direct debits and standing orders.
“We look forward to welcoming customers to our new location – please do call in and say hello as you’re sure to see some familiar faces.”
